Effective Date: 15.03.2025
Last Updated: 15.03.2025
1. Introduction
Lunaletics (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.
2. Data Controller
The data controller responsible for processing your personal data is:
Lunaletics GmbH
Merianstr. 31, 80637 München, Germany
info@lunaletics.com
3. Data We Collect
We may collect the following types of personal data when you use our app:
- Identity Data: Name, username, date of birth
- Contact Data: Email address, phone number
- Technical Data: Device information, IP address, app usage data
- Transactional Data: Payment details, purchase history
- Location Data: If you grant permission for location services
4. How We Collect Your Data
We collect personal data:
- Directly from you (e.g., when you register an account, contact support)
- Automatically through app usage (e.g., cookies, analytics tools)
- From third parties (e.g., payment processors, social media logins)
5. Legal Basis for Processing
We process your data based on the following legal grounds:
- Consent: When you give explicit permission (e.g., for marketing communications)
- Contractual Necessity: To provide you with services (e.g., account management)
- Legal Obligation: To comply with EU laws and regulations
- Legitimate Interest: To improve our app and ensure security
6. How We Use Your Data
We use your personal data for:
- Providing and maintaining the app
- Personalizing your user experience
- Processing transactions and payments
- Improving security and preventing fraud
- Sending service-related communications
- Complying with legal obligations
7. Data Sharing & Third Parties
We do not sell your data. We may share data with:
- Service Providers: Cloud hosting, analytics, customer support
- Legal Authorities: If required by law or to protect our rights
- Business Partners: When integrating with third-party services (with your consent)
8. Data Storage & Retention
Your data is stored securely within the European Economic Area (EEA). We retain personal data only as long as necessary for its intended purpose or as required by law.
9. Your Rights Under GDPR
Under GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data (“Right to be Forgotten”)
- Restriction: Limit processing of your data
- Objection: Object to processing based on legitimate interest
- Portability: Receive your data in a structured, machine-readable format
- Withdraw Consent: Where processing is based on consent, you can withdraw it at any time
To exercise your rights, contact us at: info@lunaletics.com
10. Data Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, or loss.
11. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to analyze app usage and enhance user experience. You can manage cookie preferences in your device settings.
12. International Data Transfers
If we transfer data outside the EEA, we ensure safeguards such as Standard Contractual Clauses (SCCs) or adequacy decisions are in place.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted within the app, and we will notify you of significant updates.
14. Contact Information
If you have any questions or concerns, contact us at:
Lunaletics GmbH
Merianstr. 31, 80637 München, Germany
info@lunaletics.com
If you believe we have not addressed your concerns adequately, you have the right to file a complaint with your local Data Protection Authority (DPA).